Langley hospital finger tale questioned

Dear Editor,

It is getting tiring hearing about the nine-month-old who had to wait at Langley Memorial Hospital for treatment for a partial severed fingertip [Family questions wait at Langley hospital, July 18, www.langleyadvance.com].

He was stable and not bleeding to death, therefore LMH staff followed protocol and acted as they are supposed to: head, chest, and life-or-death situations have priority. You are seen, and you are processed.

I feel for the young guy. I have a four-year-old and want the best and quickest treatment for him, and for my other two as well.

But the parents’ gripe is with the health authority, not LMH staff who, I will add, have been professional, polite, and very courteous to me and my family on separate occasions.

People let their hearts get in the way of reality, understandably, and want their kids cared for first.

Take a second and think of the other people who all want the same. Now think of the grief nurses have to deal with.

Please listen to the staff; they also have families and want to see everyone treated quickly and efficiently, which is hampered by greedy parents.

Staff are following protocol and procedure set forth by the Fraser Health Authority. If you have a problem, deal with them, not by bashing hard-working staff and trying to win bleeding hearts.

Chad Rollins, Langley City

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