To Trudi Appleton, Felipe Freig is a hero â€“ but instead of wearing a cape, heâ€™s got a construction belt strapped around his waist.
And to think they were complete strangers a couple of months ago.
Freig, who owns and operates Versa Home Renovations in Langley, recently stepped forward to do free renovations in Appletonâ€™s Pitt Meadows home.
The work would have cost Appleton roughly $20,000, a big hit for a single mom of four children.
â€œIâ€™ve coined him my knight in shining armour,â€ Appleton said, of Freig. â€œClichÃ©s aside, heâ€™s my construction angel. Itâ€™s been very overwhelming.â€
â€œI felt that we could help out,â€ Freig said. â€œWe been blessed with so much work that itâ€™s time to give back and help a family in need. I wanted to help out and tackle this project at no charge to Trudi.â€
Versa is adding a bathroom and laundry area to a empty basement space.
â€œWe gutted the old framing and started from scratch,â€ Freig explained.
Appleton was put in a difficult spot after a renovation company based out of Port Coquitlam, Ecowest Renovation Ltd., filed for bankruptcy after receiving a $5,000 deposit from her to do the work.
According to a post on the Better Business Bureau website dated March 12, Ecowest Renovations Ltd. filed a voluntary assignment in bankruptcy effective March 4, and MNP Ltd. was appointed as trustee of the estate.
The note said MNP Ltd. advises customers who paid a deposit to the company or otherwise advanced funds for work not yet completed that Ecowest will not be completing any further work with respect to installation agreements or other contracts.
â€œBased on MNP Ltdâ€™s initial evaluation of the assets and the amount of secured claims, including the secured claims of Canada Revenue Agency, they do not expect there to be any funds available from the bankrupt estate for the claims of unsecured creditors,â€ the post said.
With three sons ages 11, 13, and 16, and a 15-year-old daughter, Appleton has her hands full, especially with only one full bathroom in the home.
â€œIt was getting more and more painful as the kids were getting older,â€ Appleton said. â€œMornings were definitely a challenge for everyone to keep a smile on their face.â€
Appleton figured she had two options: sell the house that the family had lived in for 14 years, and then moving to one that would accommodate a single mom and four children, or adding a basement bathroom to their existing home.
â€œFinding a five bedroom home is a challenge,â€ she said. â€œThis, Iâ€™ve already created into a five bedroom home.â€
She decided to go with the latter option.
â€œThere was an unfinished laundry room in this house all along, and it [adding a second bathroom] was in the plan, that one day we would do this,â€ Appleton said. â€œThen it became, â€˜Iâ€™d have to do this, or weâ€™d have to move.â€™â€
Ecowest was one of five contractors that bid for the project.
â€œI did choose them, ultimately,â€ Appleton said.
A deposit of $5,000 was required to start the work.
The balance was to come from a bank loan, that has since been forgiven.
â€œIâ€™m off the hook for the loan, but I did lose the $5,000,â€ Appleton said. â€œI did that in a draft. That has no recourse â€“ I wonâ€™t see that again.â€
The time line on the work â€œwas getting pushed, constantly,â€ Appleton said.
The project manager made measurements, and a plan was supposed to be put in place. It was a plan that Appleton never saw.
â€œThe project was on hold; every now and then, the owner of the company would text me â€˜We canâ€™t start it now, start it in three weeks,â€™ that kind of thing,â€ Appleton said.
A promise to start the work in the new year drifted into February, and then March, and in the beginning of March she received notification that Ecowest had declared bankruptcy.
Thatâ€™s when Freig came into the picture. Freig had done some work for a mutual friend of Appleton and her ex-husband, John.
Freig had also remodelled a basement for John a couple of years ago. John asked Freig if he could take on a project for Trudi.
â€œBut we where too busy and couldnâ€™t take on the project,â€ Freig shared. â€œI always kept in touch with John as I do with all my clients. He recently called me and explained to me that Ecowest
Renovations had made a deal to renovate Trudiâ€™s basement and offered her financing.â€¦â€
After Ecowestâ€™s bankruptcy, John called Freig to find out if he knew of any laws or procedures to recover the lost funds.
â€œI never met Trudi before, but when John explained that this happened, I felt a little responsible for not taking the job in the first place,â€ Freig related. â€œI felt that if I wouldnâ€™t have said no, this wouldnâ€™t have happened to Trudi.â€ â€œ
â€œJohn was phoning Felipe to find out where I stood,â€ Appleton said. â€œThatâ€™s when Felipe said, unfortunately, sheâ€™s basically high and dry. Thatâ€™s when Felipe insisted I give him a call.â€
She was skeptical at first, but a week later, Freig called John to say that he hasnâ€™t heard from Trudy and heâ€™s insisting to here from her.â€
Appleton connected with Freig, telling him that she has limited ability to pay.
His response: â€œDonâ€™t worry about it. I want to make this right.â€
Appleton decided to go public with the story to give Freid the credit she feel he deserves.
â€œItâ€™s a good story, because every time he phones me, heâ€™s got another trade that has offered to put in time without charge,â€ Appleton said.
The work will be completed, and the bathroom will be put in place, roughly in the next couple weeks.
â€œI have cried tears initially because I just couldnâ€™t believe I had been taken [by the previous contractor],â€ Appleton said. â€œI thought I was smart enough. But then it turned to tears of overwhelming joy. Every time Felipe would phone me and say that someone else had heard of your story and just wanted to make it right, and has offered this and that… I feel almost uncomfortable receiving all of it, but I had a lot of people say, donâ€™t be silly.â€
Freig said he never expected his trades and suppliers to get involved.
â€œI was ready to take the hit, but as I called them to the project and told them about it, they wanted to get involved, I truly have the best trades and suppliers,â€ Freig said. â€œThey are real pros with a huge heart.â€
Involved in the project were:
â€¢ Tech 3 electric;
â€¢ C. S. T. Mechanical;
â€¢ JN Floors;
â€¢ Frontier plumbing and Heating;
â€¢ Daleâ€™s Great cover up;
â€¢ Aura painting;
â€¢ Julian Tile;
â€¢ Andrea Johnstone Design;
â€¢ Country Lumber; and
â€¢ Pacific Rim Flooring
A landscaper had offered to aerate Appletonâ€™s lawn and do some spring cleanup, which has nothing to do with the bathroom renovation.
For Freig, the motivation comes from putting a positive light on his industry.
â€œHe deals with a lot of negative aura in his industry and for him, itâ€™s karma,â€ Appleton said.
Freig said he felt he needed to do this project on behalf of the renovation community.
â€œOne bad contractor makes every contractor job harder. Clients wonâ€™t trust contractors, because of all the bad media out there with TV shows about bad renovations,â€ Freig said. â€œPeople need to know that there is good contractors out there trying to do a great job and make clients happy about their investment.â€
Freig said he definitely chose the right person to help.
â€œShe is a hard working lady, raising four kids, and volunteers at the Rotary Club to help others,â€ he said. â€œEvery time we talk on the phone she tells me how thankful she is that we could help, and it only makes me want to help her more.â€