(File)

UPDATED: B.C. landlords collect too much personal information, watchdog says

Report suggests low vacancy rates lead landlords to believe they can collect whatever info they want

Landlords in B.C. are generally collecting too much personal information from potential tenants, the province’s acting privacy watchdog says, and in many cases are violating privacy laws.

In a report published Thursday, acting privacy commissioner Drew McArthur examined the personal details collected by 13 landlords during the tenancy application process, and compared it to what is authorized by the Personal Information Protection Act.

“Low vacancy rates may prompt landlords to believe they can collect whatever information they want from prospective tenants,” said McArthur in a news release. “In some cases, landlords required applicants to provide months’ worth of detailed bank statements, or for consent to conduct a credit check, or for information protected by the Human Rights Code, such as marital status.”

His report includes examples of things landlords had requested that he found to be “invasive” and “concerning,” such as a copy of their child’s report cards, their T4 slips, and their social insurance number.

Landlords had asked would-be tenants how long they’d been a customer at their bank, were they born in Canada, and would they consent to an inspection of their current home before their application would be approved?

READ MORE: B.C. welcomes Ottawa’s help on rental housing construction

The report makes recommendations such as never collecting information from social media or internet search engines; limiting the amount of required personal information on application forms; and requiring a credit check only when a potential tenant can’t provide proper references about past tenancies, employment or income.

“Rentals make up 30% of housing in B.C.,” McArthur said. “Unfortunately, many applicants feel they have no choice but to provide this information to avoid missing out on a place to live.”

LandlordBC CEO David Hutniak said he agrees with the recommendations for the most part, saying landlords must understand their rights and responsibilities when it comes to their own privacy and that of their tenants.

But he said he struggles with not being able to check out someone’s publicly available social media profiles.

“For those to be taken out of the equation in 2018, we think that definitely needs to be re-considered,” Hutniak said. “It’s primarily out of concern for the smaller landlords.”

READ MORE: B.C. to give renters a break on deposits, rent increases

Roughly 60 to 70 per cent of rental housing in Vancouver is secondary market, he said, such as condos and secondary suites. These landlords may lack the experience of someone who manages a 100-tenant building to spot potentially problem renters, and need to be able to use tools such as social media and credit checks.

In a telephone interview with Black Press Media, McArthur said his office has always told employers they cannot use publicly available social media to screen potential employees.

“While may be available to the public, it’s not described as public in our legislation,” he said, adding any details gleaned from someone’s Facebook or Instagram account must relate to their prospective tenancy.

“Landlords can refer to references. You can go and check references and do that diligently.”

Hutniak said his organization, which has about 3,300 members, plans to reach out to the privacy commissioner and Housing Minister Selina Robinson to discuss the report.

Referring to the current housing affordability crisis, he said: “The last thing we need are any sort of measures that are going to sway people not to rent out their homes.”

In an email, Robinson said it’s disturbing to see some landlords are taking advantage of low vacancy rates and violating personal privacy.

“We will review educational resources made available to landlords to ensure they align with the recommendations in this report.”

McArthur’s office also published guidance documents to help landlords figure out what personal information they can collect and what they cannot.



laura.baziuk@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Langley cheerleaders climb their way to the Summit

A team from Langley Cheer & Athletics is on their way to Florida to compete in early May.

Sound wall under construction at 216th Interchange

Work is picking up steam at the new interchange crossing site.

Throwback Thursday: April 26, 2018

Help us caption a photo from Langley’s past!

Judgment levied in Langley mushroom skimming

A court has fined a man who made off with thousands worth of mushrooms

Langley agency hosts wine tasting fundraiser Friday evening

Only a few tickets are remaining for Cheers for Charity.

Find your perfect new job at the Black Press Extreme Education and Career Fair

Dozens of companies have set up in the Cloverdale Agriplex

VIDEO: B.C. ‘escapologist’ stuns judges on Britain’s Got Talent

Matt Johnson says televised water stunt was closest he’s come to death

B.C. hires 20 more conservation officers

The province announces 12 new locations for conservation officer services this year

B.C. pharmacist pleads guilty to animal cruelty charge

Joelle Mbamy was handed $1k fine, on top of $5k fine already imposed, and 10-year animal prohibition

‘N’ driver in McLaren caught going 70 km/hr in playground zone

Vancouver police said the driver was fined $368 and the luxury car impounded for seven days

UPDATE: 78 Mexican farmworkers displaced after fire tears through building at Fraser Valley farm

Flames broke out Thursday morning in building that housed up to 80 workers at Abbotsford farm

Dr. LipJob ordered to stop doing botox and other medical procedures

Rajdeep Kaur Khakh ordered to stop unlawful practice of medicine

B.C. to prevent for-profit blood, plasma collection

Voluntary Blood Donations Act would make it illegal to pay for blood, plasma donations

Bill Cosby guilty in sexual assault case

Comedian convicted of drugging and molesting a woman

Most Read